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01-21-2019 07:11 PM
need to know that pre 8.0.15 tech support file was stored at root parition.
where it is stored now after 8.0.15 version?
01-23-2019 07:59 PM
To the best of my knowledge they haven't modified this away from what PAN-OS considers to be the root partition. You'll see opt/pancfg go up slightly due to the system making a saved configuration when you run the tech support process.
01-22-2019 02:37 PM
Why are you trying to pull this directly from the drive? Either download it in the GUI, or TFTP export it from the CLI.
01-22-2019 02:53 PM
i need to know where tech support file is stored when we run below command
show system disk-space
Filesystem Size Used Avail Use% Mounted on
/dev/md2 38G 4.5G 32G 13% /
/dev/md5 46G 3.5G 40G 9% /opt/pancfg
/dev/md6 23G 4.6G 17G 22% /opt/panrepo
tmpfs 16G 116M 16G 1% /dev/shm
/dev/md8 72G 3.7G 65G 6% /opt/panlogs
tmpfs 12M 0 12M 0% /opt/pancfg/mgmt/lcaas/ssl/private
/dev/md9 1.8T 1.3T 463G 74% /opt/panraid/ld1
01-22-2019 03:09 PM
i mean to ask when you download it to gui which part of PAN os it get stored?
01-23-2019 07:18 PM - edited 01-23-2019 07:18 PM
i mean to ask when you download it to GUI which part of PAN OS it get stored?
01-23-2019 07:59 PM
To the best of my knowledge they haven't modified this away from what PAN-OS considers to be the root partition. You'll see opt/pancfg go up slightly due to the system making a saved configuration when you run the tech support process.
01-23-2019 08:04 PM
MAny Thanks for answering the question.
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