tech support file storage location after PAN OS 8.0.15?

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tech support file storage location after PAN OS 8.0.15?

Cyber Elite
Cyber Elite

need to know that pre 8.0.15 tech support file was stored at root parition.

 

where it is stored now after 8.0.15 version?

MP

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1 accepted solution

Accepted Solutions

@MP18,

To the best of my knowledge they haven't modified this away from what PAN-OS considers to be the root partition. You'll see opt/pancfg go up slightly due to the system making a saved configuration when you run the tech support process. 

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6 REPLIES 6

Cyber Elite
Cyber Elite

@MP18,

Why are you trying to pull this directly from the drive? Either download it in the GUI, or TFTP export it from the CLI.

i need to know where tech support file is stored when we run below command

 

show system disk-space

Filesystem Size Used Avail Use% Mounted on
/dev/md2 38G 4.5G 32G 13% /
/dev/md5 46G 3.5G 40G 9% /opt/pancfg
/dev/md6 23G 4.6G 17G 22% /opt/panrepo
tmpfs 16G 116M 16G 1% /dev/shm
/dev/md8 72G 3.7G 65G 6% /opt/panlogs
tmpfs 12M 0 12M 0% /opt/pancfg/mgmt/lcaas/ssl/private
/dev/md9 1.8T 1.3T 463G 74% /opt/panraid/ld1

MP

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i mean to ask when you download it to gui which part of PAN os it get stored?

MP

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i mean to ask when you download it to GUI which part of PAN OS it get stored?

MP

Help the community: Like helpful comments and mark solutions.

@MP18,

To the best of my knowledge they haven't modified this away from what PAN-OS considers to be the root partition. You'll see opt/pancfg go up slightly due to the system making a saved configuration when you run the tech support process. 

MAny Thanks for answering the question.

MP

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