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Enhanced Security Measures in Place: To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.
08-27-2013 09:39 AM
I have input test wildfire registration on CLI
but after input ,,display "wildfire is disable
What causes it?
Best & Regards
Brian
08-27-2013 09:52 AM
Hello Brian,
Here is a document that explains a reasoning and resolution for your issue:
WildFire Registration Failed With Error: Disabled Due to Configuration
Basically, we need to make sure that we have a file blocking profile set to Continue or Continue Forward and then make sure that it is applied to a security policy.
Hope that helps!
Regards,
Kunal Adak
08-27-2013 09:53 AM
Brian,
If the wildfire was registered earlier and it shows its disabled now we may find some logs in system logs on the device.
You can also look more detail in var receiver logs.
less mp-log varrcvr.log
Have you seen this doc,
08-27-2013 04:18 PM
Make sure that your traffic for wildfire is not getting blocked. This can happen if you management traffic is passing through the firewall.
Here are the commands to verify wildfire
test wildfire registration
show wildfire status
Also under Device -->setup --> wildfire verify the following information is populated
If the configuration is populated you can try to put the server address manually.
The following doc shows the address as va-s1.wildfire.paloaltonetworks.com
https://live.paloaltonetworks.com/docs/DOC-3300
Hope this helps you resolve the issue.
Thanks
Numan
08-27-2013 06:18 PM
Dear All
I have print screen photo following:
08-27-2013 11:28 PM
Note that the cloud server can block your access if you upload to many files in a certain time-frame (something in the range of 1000 a day? not sure).
Contact your local SE if this is the case
08-29-2013 08:32 AM
It seems like the device is not registered. Please ensure that you have the device registered on the the wildfire site.
https://wildfire.paloaltonetworks.com/
Login to the site and make sure you can see your device.
Thank you
Numan
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