08-24-2017 02:46 AM
Hi,
We are trying to upgrade agents to version 4.0.3 but its not working. Its failed. I attach an image.
How can we know whats happening?any logs???
08-24-2017 06:25 AM
We have the ESM server in Azure cloud. This machine is not in our domain so we think this is the problem. Not privileges to do that being out of the domain. How can we launch a masisve update from this ESM (out of domain)??? any credential manager or something like this?
08-25-2017 01:31 PM
Hi,
I did this...
The issue has been resolved and it was down to the Action rule was not be seen as new, I stopped the services and removed action.json, located in C:\ProgramData\Cyvera\LocalSystem\Data this allowed one endpoint to update.
Following discussion with PA support they suggested this query needed to be run on the SQL DB on the ESM.
DBCC CHECKIDENT('OneTimeAction',RESEED,4000)
(back up sql first)
then re-create the action and endpoints start updating.
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