unable to download vmware_nsx from support site

[GNeyrinck]

Hello,

I've been struggling for some time now to upgrade Panorama from version 8.0.14 with NSX plugin (build_in) configured to 8.1.9.

I'm getting this error:

In version 8.0 you dont have the option to check now to be able to upgrade the VMWare_Nsx plugin.

And I've checked on the support website to find the plugin, but I cannot find it in any of the categories.

There are hundreds of KB's to be found, but I just cannot download this plugin straight from the support website ...

Does anyone else also has this problem?

Where can you actually download the right version?

Kind regards,

Gerrit

[JulioMancia]

Once you login to support page click on Updates--> Software Updates --> Panorama Integration Plug In --> Look for vmware_nsx.  I installed "vmware_nsx-2.0.5" when I did my upgrade back in June.

[GNeyrinck]

I've been looking into that category some time, but it's not showing:

[JulioMancia · Accepted solution]

Not sure why they don't show on your page.  This is my view exact same screen: 

[GNeyrinck]

Ok, I found out that I was using the wrong account ...

my bad ...

I've switched to the another account and now I'm able to see those nsx files.