01-08-2013 06:40 AM
Dear All,
My PAN is 500 with 4.1.6 OS. I just migrate PAN agent to UI agent with version 4.1.6-5. After installation and configuration, I check the user-mapping the result show as following;
> show user ip-user-mapping all
IP Ident. By User Idle Timeout (s) Max. Timeout (s)
--------------- --------- -------------------------------- ---------------- ----------------
192.168.28.7 Unknown unknown 2 5
192.168.41.58 Unknown unknown 0 3
110.49.235.124 Unknown unknown 0 3
113.107.137.18 Unknown unknown 1 4
192.168.28.14 Unknown unknown 0 3
10.1.199.102 GP chowalit 258273 258273
192.168.28.200 Unknown unknown 1 4
192.148.0.25 Unknown unknown 0 3
Every user is Unknown and Idle Timeout/Max Timeout is small. Help me!!!
Thanks you
Chowalit
01-08-2013 01:22 PM
Hi Chowalit,
On server,
1) Check if the UID agent service is well started.
2) do you see the ip user mapping list being populated in UID agent?(security logs reading)
On PAN device
2) what's the connection status with agent?
#show user user-id-agent statistics
#show user user-id-agent state all
Regards
-Nicolas
02-13-2013 05:07 AM
Have you solved this? Having the same issue..
xxxxxx> show user ip-user-mapping all
IP Ident. By User Idle Timeout (s) Max. Timeout (s)
--------------- --------- -------------------------------- ---------------- ----------------
172.21.142.123 Unknown unknown 1 4
172.21.135.59 Unknown unknown 0 3
172.21.140.245 Unknown unknown 2 5
172.21.142.109 Unknown unknown 0 3
172.21.138.50 Unknown unknown 1 4
172.21.5.51 Unknown unknown 2 5
172.21.65.1 Unknown unknown 0 3
172.21.33.50 Unknown unknown 3 6
172.21.5.101 Unknown unknown 0 3
172.21.16.50 Unknown unknown 0 3
172.21.50.54 Unknown unknown 2 5
172.21.194.75 Unknown unknown 2 5
172.21.197.58 Unknown unknown 3 6
172.21.135.6 Unknown unknown 3 6
172.21.135.10 Unknown unknown 0 3
172.21.32.127 Unknown unknown 1 4
172.21.135.11 Unknown unknown 0 3
Total: 17 users
uid-configured
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