Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Resolved! SNMP polling on external interface

Hello,

I have a PA-500 deployed in a K12 school district. Our Educational Service District (ESD) uses Intermapper to keep track of outages and issues for districts in the area. Since I have moved to the PA they have not been able to get results from

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Resolved! Looking for AppID's which uses a defined TCP Port

Hello

Sometimes I just get the TCP ports for firewall configuration changes. Since the configuration on the Paloalto should based on the AppID's rather than TCP ports, is there a way to search for AppID's which are using a defines TCP Port (eg. tcp-90

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SSL-VPN Portal not showing

Hi,

we have an SSL-VPN portal that has been working for a long time. However, in the last 2-3 weeks, we have experienced the same problem twice. The Portal won't show on the browser, but traffic logs show the traffic being allowed by the corresponding

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Resolved! Wildfire multiple user Email Notifications request

Can wildfire be set up to send email notifications to more than one person? When I log in, I am limited to receive emails when I upload a file through the WildFire site to a single appliance, whereas when my boss logs in, he has access to both applia

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MAC Users on Domain identified as "Unknown" Users

Hello Guys.

Before I describe the issue; just want to let you all know that I am no Apple Geek and have very very limited knowledge of Apple products (don't know why but was never fascinated). Right, the issue is as follows:

My client has installed Sn

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Resolved! Hyk-proxy

i have noticed in my company network that some employees are using some kined of proxy called

Hyk-proxy , how can PA detect and stop this proxy ??

Resolved! Custom URL won't load images

I followed the instructions int the Custom-Block_Pages-TN-RevB.pdf, but for whatever reason, the images display as broken links. When I go directly to the URL for the images, they display just fine. Any thoughts would be appreciated.

Resolved! IPSec Authentication with IOS 5.0 or Shrew Soft VPN (XAuth)

I can complete phase 1 but then the tunnel terminates without a message witch would help me to find the problem.

2011-11-09 13:20:51 [PROTO_NOTIFY]: ====> PHASE-1 NEGOTIATION STARTED AS RESPONDER, AGGRESSIVE MODE <====
====> Initiated SA: 77.73.243.180

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Resolved! GlobalProtect Agent, PostRequest failed with error code 12007

Hi, my customer can't access vpn, the agent log show that there's an error "PostRequest failed with error code 12007"

It happens with some users, but my PC and VMware can access it so this should not be configuration error on firewall device.

then I go

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PA 200 Device

I am trying to create L3 subinterfaces on a PA200. I get through the whole process (create subinterfaces (untagged), create zones, policies, etc, etc)

I can ping new L3 interface from devices on the new L3 subnet, but that is it. Is this a PA200 dev

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IPv6 to IPv4

Hi,

Can we do IPv6 to IPv4 mapping in Palo Alto? Let's say I have a public IPv6 and I want to map it to my IPv4 internal servers for NAT purposes.

Thanks,

Rex

DNS Proxy Functionality does not work

Hi all,

i want to use the dns-proxy functionality of the palo alto to do the following:

Software Versiob 4.0./ here.

1. Proxy dns request for guests

2. Reply to 2 speciel reverse lookups with names which i configure on the palo alto

What i did already:

->

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custom report - vpn users activity

Hello

Im looking for solution how to create custom report that shows activity of VPN users (authenticated in local database). In this report I need time of connection/disconnection IP login name and status (success or false) of connection.

I spend a lo

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Wildfire Malware Domain & Palo-Alto Malware Domain Do Not Agree

Has anyone who has been using Wildfire encountered a case where a piece of Malware identified via the WF assessment has had the following in the summary:

"Malware came from a malware domain"

where the applicable URL category returned by Palo (Brightclo

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Resolved! Arp Table Timeout

I wonder if anyone might be able to tell me how long the ARP table timeout on a PA 2020 might be.