10-17-2024 01:25 PM
Understandable, Patrick. If something goes wrong during the update, here’s what you can do:
1. **Rollback**: If the update causes issues, revert to the previous stable version using your backup configuration.
2. **Reach Out for Support**: Contact Palo Alto Networks support. They can provide guidance to resolve any issues.
3. **Forum Assistance**: Post detailed information on the Palo Alto Networks LIVEcommunity. Other members can offer insights and solutions.
10-17-2024 02:55 PM
Hello @rlcope
to upgrade from 10.2.11-H3, you do not have to install 10.2.0 base image. You can directly upgrade to your target version 10.2.11-H3. Here is a reference in documentation: Determine the Upgrade Path to PAN-OS 10.2.
Regarding the issue you faced during your last upgrade attempt, could you share error message or describe in detail what happened?
Kind Regards
Pavel
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
