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Enhanced Security Measures in Place: To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.
10-17-2024 01:25 PM
Understandable, Patrick. If something goes wrong during the update, here’s what you can do:
1. **Rollback**: If the update causes issues, revert to the previous stable version using your backup configuration.
2. **Reach Out for Support**: Contact Palo Alto Networks support. They can provide guidance to resolve any issues.
3. **Forum Assistance**: Post detailed information on the Palo Alto Networks LIVEcommunity. Other members can offer insights and solutions.
10-17-2024 02:55 PM
Hello @rlcope
to upgrade from 10.2.11-H3, you do not have to install 10.2.0 base image. You can directly upgrade to your target version 10.2.11-H3. Here is a reference in documentation: Determine the Upgrade Path to PAN-OS 10.2.
Regarding the issue you faced during your last upgrade attempt, could you share error message or describe in detail what happened?
Kind Regards
Pavel
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