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Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! PA-450 Software Check Now Not working

Hi,When I check the version update on the PA-450 firewall I use, it does not show new versions. The version I am currently using is 11.1.3. When I check from the software section, it does not appear in the version I installed. Has anyone encountered a similar issue?

Resolved! Firewall random reboots cause of critical error dnsproxy: restarts exhausted, rebooting system

Hey dear colleagues!Our customer faced an issue when firewall starts to randomly reboot without any reason. We requested a TSF and in even analyses we found that customer had Split Brain and this two errors: dnsproxy restarted unexpectedly however no known issue was identified. Please open a case if further assistance is required. dnsproxy: re...

Resolved! multiple virtual routers - routing between rfouters

Greetings,I have a network with 30 PA-440 using the native SD-WAN plugin and currently I'm using a single virtual router for all sites using SDWAN and also off to my ISP's (1 using static route, 2 using my private ASN).I am migrating to a public ASN and route but will still have the majority of my network using a private ASN. My thoughts were t...

Enquiry on Password Expiry and Change Period

Description: I have queries on Password profile This has to do with the settings “Required Password Change Period (days)”. We created a password profile to test this setting and to avoid affecting the rest of the users. We set this setting to 3 (days). We then created a testuser and applied the password profile to this testuser and commit. Aft...

Non Functional data plane due to this firewall rebooted

Hello Friends, One of our customer is facing an issue with the data plane which is getting rebooted due to non functional data plane I analyse TSF and found below two error 1) Backtrace execution for the restarted process stopped due to an error accessing memory. Possible memory corruption? 2) all_task_4 restarted unexpectedly however no known...

BGP Peering Issue

Hi All, I have an issue with maintening a BGP Establish connection. Essentially the setup is the Palo Alto to two peers to allow for resilience if one BGP peer fails. If one peer is established it stays stable. If I enable the path to the second peer and disable the path to the first peer it remains established and stable. When I enable both BGP...

a.jones by • L3 Networker
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  • 6 replies
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Shared Content Preview

Working on a 1410 and while everything appears to be working correctly, I noticed if I export the configuration in cli in set format, I have a number of lines that start with: set shared content-preview application The firewall has never been managed by Panorama so not sure why that is appearing as everything I've found suggests that is due ...

DJ_1924 by • L2 Linker
  • 2115 Views
  • 1 replies
  • 0 Likes

couldn't able to renew the self-signed certificate in palo alto firewall

Hi GuysI'm facing issue while renewing the certificate in palo alto firewall (PA3220 Version 10.1.6-h6) its giving me error is file to write issuer certificate components to disk.I have check the disk space sh system disk-space show system disk-space Filesystem Size Used Avail Use% Mounted on/dev/root 9.5G 3.6G 5.5G 40% /none 2.5G 68K 2.5G 1% /d...

Resolved! Changing zone name in 100 security policies?

Hello Experts I want to change the zone name. There are 100 security policies associated with that zone. How I can do it quickly, like is there any replace pattern command available (like in Juniper) to replace th zone name any where in configuration? Regards, GR

ghostrider by • L4 Transporter
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  • 10 replies
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Resolved! PA460 app summary no data to display

Hi all, PA460 Version 11.1.0-h2 i need some advise regarding the issue i am facing right now in monitor -> app scope --> Summary [Top 5 Bandwith Consuming Source (last 60 Minutes) ] Showing No Data to Display but the other column is displaying without any issue As per below reference link, we could see this issue may cause due to m...

72c04153-45dd-4593-b886-697ef0503f53.jpg

Secondry ISP not able to ping form external.

I have two ISP connected to my firewall. 1. ISP1 is in untrust zone and default route configured metric value is 10.2. ISP 2 is in WAN1 zone and default route metric value is 15.3. Both ISP are in same virtual router. I am facing one issue i cannot ping my ISP2 from external. My home public ip if i enter static route in the palo alto firewall i...

Resolved! Two Default gateways with different priority

Hi Guys, We have two isp links (ISP1 AND ISP2). We have defined to default gateways and set the ISP1 less priority so that all internal traffic will take ISP1. for example0.0.0.0/0 ethernet 1/1 next hop 76.45.146.22 admindistance 10 metric 10.0.0.0/0 ethernet 1/2 next hop 89.54.54.56 admindistance 10 metric 2 In this scenario. We have published ...

irshad.n by • L1 Bithead
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  • 5 replies
  • 1 Likes

PA440 Upgrade/Downgrade from 10.1.8 to 10.2.7-h3

Hi guys, I was trying to upgrade PA440 on my lab but it was failed. (10.1.8 -> 10.2.7-h3) The following message was output. == Operation Download Status Completed Result Failed Details Successfully downloaded Preloading into software manager Traceback (most recent call last): File "/usr/local/bin/swminternal", line 18, in <module> s...

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