General Topics

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Resolved! ping between vyos router and pa-vm not working

Hey all.

I'm starting my PCSNA journey and I've been going through CBT Nuggets and have setup the CBT Nugget lab.

My 1/6 interface 23.1.2.15/24 cannot ping my vyos router ip at 23.1.2.1/24 and vice versa.

I have allowed ping via the interface manag

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Resolved! Site flagged as GRAYWARE (help!!)

I have detected that my website alde.es has been marked as grayware and it must be a mistake.

It is a very simple website of a non-profit university association that has no advertising.

I have checked everything on the server, updated plugins and w

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PA-3020 AutoCommit fails - commit force fails

Hey all!

I have a problem with my second passive PA-3020. (7.1.7)

We had a loss of power so the firewall was shutdown hard.

When it's booting now, the autocommit fails.

When I do a commit force, it says: "Threat database handler failed".

Then I stumbled o

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UserId Mapping Issue - Regex Issue

We have a user id mapping coming initially as useraname@company.com as we are moving away to a different authentication, the username is coming as company\username and we were inserting default domain as the domain of the company.

we were getting u

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ZTP stuck at Connected no

I have a pair of 3410s that I am trying to onboard through ZTP. I have gone through the steps of setting up a cert on the PA and registering the firewalls. However the device state in panorama shows disconnected. I can confirm that the firewalls can

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VPN Traffic to Internet

Hi Team,

We have a requirement. Our PA Firewall has internet connectivity and VPN set to one of the peer end Forcepoint device.

VPN is up and running. Traffic from Forcepoint LAN to MPLS connected to PA is all working over the VPN.

Now the requiremen

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NTP Best practices

Hello,

I have a PA firewall without panorama, at present I have public ntp servers in sync with pool.ntp.org which are default from PA. Is this good to use public NTP server or local NTP server ? Please let me know the best practices on this.

High Availability on ESXi for Panorama VM

Hi,

we will deploy panorama VM on esxi server, but only bought 1 panorama license.

So our users want to use high availability from the hypervisor Esxi. Im not familiar with esxi/vsphere.

The question is, if we trigger high avilability from E

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dns-signature cloud service connection refused.

Greetings:

I am seeing in the System Log the following message "dns-signature cloud service connection refused" Checking the traffic logs the management IP address is not being blocked. Where do I look to resolve this error message? Thank you.

Resolved! Rename Device Group via CLI

Hello,

As part of a large migration process we're maximizing the use of CLI to create configuration within NW, FW, HA dedicated templates, + template stacks + device groups.

One area that I'm having difficulty with is the renaming of existing device-

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