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Upload page for tech support

L0 Member

I am really suprised that the SSL cert for the web page used to upload tech support files doesn't have a trusted cert.  Is that by design, because uploading my firewall config to an untrusted SSL site makes me feel a little weird...  Especially when I am sending the config to a security based company ?

1 accepted solution

Accepted Solutions

L4 Transporter

Hi Price,

Please use the https://tac.paloaltonetworks.com to upload the tech support file.  We do have a trusted certificate for this upload server. Below is the image of the trusted cert. Hope this helps.

Thanks

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1 REPLY 1

L4 Transporter

Hi Price,

Please use the https://tac.paloaltonetworks.com to upload the tech support file.  We do have a trusted certificate for this upload server. Below is the image of the trusted cert. Hope this helps.

Thanks

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