URL Risk Rating Discrepancies

Showing results for 
Show  only  | Search instead for 
Did you mean: 

URL Risk Rating Discrepancies

L2 Linker

Why the URL category for sync.predictive.com and mail.eventss.com is High Risk in PA firewall but in Test A URL site it is Low Risk?

I assume I should follow what is shown on firewall and disregard A Test site for good measure. But what is the cause of the difference?PA.pngTest A.PNG


Hi @IMTechSupport ,

Looking at your logs it seems the latest one more than a month old (06/10), while the "Test A site" will give you current category.

My assumption is that Palo Alto have previously categorized those as high initial, but at some point they have updated it.

Do you have any fresh logs?


In addition I would strongly suggest you to take a look at this kb - How to Verify URL Categorization: Data Plane and Management Pla... - Knowledge Base - Palo Alto Netw...

It will give you some commands that you can use to troubleshoot such discrepancies.

This one is also good to read - How to Handle a URL Miscategorization - Knowledge Base - Palo Alto Networks

  • 1 replies
  • 101 Subscriptions
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!