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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4108 Views
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What does it means Stage e Events GlobalProtec Fields?

Dear, we are doing a large and hard troubleshooting to forensic analysis into our company, so we need know more information about the "GlobalProtect Stages and Events columns Logs Monitor".Example: what it means the stages: before-login, tunnel, host-info, login and configuration. What it means the events: gateway-tunnel-latency, gateway-logout,...

rennersf by • L0 Member
  • 2234 Views
  • 1 replies
  • 0 Likes

GRE passthrough

Hi, we have a site on an already trusted zone, we require to allow GRE traffic through the FW to enable our wireless access points communciate back to the wireless controller (aruba). I have created a custom security policy to allow this gre and papi (aruba protocol), however the GRE traffic is being dropped/denied by a default interzone policy....

DForde by • L1 Bithead
  • 2766 Views
  • 2 replies
  • 0 Likes

DNS security service review

Hello all, has anyone tried DNS security service on Physical NGFWs? Does it provide any additional benefits compared to the regular Anti-spyware protection with Threat licensing? Please post your reviews. TIA.

datapne interface not reflected in user-id agent after changing service route

we have changed service route of user-id and ldap service from mgmt to dataplane interface of firewall. in windows based user-id agent earlier mgmt ip was showing connected,but after changing service route to dataplane interface , dataplane interface not showing in windows based user-id agent connected list. do we require to change serivce route...

Deepak25 by • L3 Networker
  • 2209 Views
  • 1 replies
  • 0 Likes

Failed O365 Updates

We have two sites running PA-3020, one site is able to download O365 updates but the second site fails to download and install the updates. Not sure what im supposed to be setting on the 2nd Palo Alto to get this working. They are both running 9.0.12 update

Connection issues with globalprotect VPN

I am the only Linux user in our 4000 person company. The company got me the linux client, but they don't want to support it. I hope that somebody here can help. Note that I replaced our gateway address with x.x.x.x since I don't want to expose the company's gateway. I have the following processes running in my system, started at boot...1057 ?...

Resolved! Does Globalprotect application use certificate revocation list (CRL) to check the gateway certficates?

Hello to All, We have intermitant issues with the HIP report not being send every hour but I also see that there are some intermitant errors about the gateway certificate not being verified, I also see that there are messages in the PanGPS log "Check server certificate revocation returns" as also the portal and gateway certificates are publicly...

Resolved! GP portal error

Restriction of the users on the GP portal page. We selected a particular group in the allowed list, but authentication was failing unless we select all.

FTP application not able do the Data Transfer. Logs Showing Unknown TCP application with some Random Ports.

We have just created a simple security for ftp services. Application ftp and service port any for ftp service. We can be able to connect the server but on data transferring the connection got timed out. When we just do application and service any. These services are working properly. but the application shows unknown tcp and destination port are...

User-ID for large scale deployment

Hi,We have planned to implement user based policy in PA and we have roughly around 5k users across different locations with multiple controller as we have two options,1. Dedicated windows based user-id agent2. Palo alto Integrated user-id agentamong these two which one is best for production with 5K+ users and what is best practice for deployin...

nkmehta by • L0 Member
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Resolved! PaloAlto Bandwidth Report

Hi, I have an existing web application that I am contemplating moving to the cloud from on-prem. The app currently sits in a DMZ on a Palo 220. I am trying to determine the costs we would incur if we moved the app to the cloud. I need to get a good understanding of the bandwidth that comes into the app, and goes out. The traffic is based on h...

Troubleshooting random GlobalProtect disconnects...

Hello. i have been experiencing random GlobalProtect disconnects on my home computer. I'm running Windows 10 [1909] with GlobalProtect 5.0.8 64-bit connecting back to my office's Palo Alto firewall (not 100% sure of the version). A few times a day, GlobalProtect will just disconnect on its own. I am typically running a Remote Desktop Connection...

jrauman by • L2 Linker
  • 134506 Views
  • 21 replies
  • 3 Likes

App Google Earth

Good morning, I have a problem opening the google earth client to users. For some time it seems that randomly it also needs the google-play application to be open, if you want to have the latter closed to the user there is some way to make an exception so that google earth works correctly without opening google-play, Thank you

EVelarde by • L0 Member
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  • 1 replies
  • 0 Likes
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