03-26-2021 04:10 PM
I have user-id successfully configured on a fw, and i am trying to redistribute these mappings to panorama
We are using the integrated Panos agent,
i have created the the user-id collector name/pre-shared key on redistribution tab of the User-id Agent Setup; and configured those credentials on the Panorama's User-ID agents tab, via port 5007
But I am not getting a successful connection
Performing a tcpdump on the mgnt interface of the firewall, i can see traffic from the panorama but no traffic going back
From the Panorama useridd.log i see, but I dont anything in the fw log
2021-03-26 23:41:15.902 -0700 Error: pan_ssl_conn_open(pan_ssl_utils.c:755): pan_tcp_sock_open()
Can anyone help ?
03-28-2021 05:34 AM
Probably you are using a tcpdump on the firewall to see that it is not responding to USER-ID requests from the Panoema?
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CleECAS
If so then check on the firewall if Network Connectiviy services for the managment interface if USER-ID is enabled also check the
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClGJCA0
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