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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4117 Views
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Troubleshooting random GlobalProtect disconnects...

Hello. i have been experiencing random GlobalProtect disconnects on my home computer. I'm running Windows 10 [1909] with GlobalProtect 5.0.8 64-bit connecting back to my office's Palo Alto firewall (not 100% sure of the version). A few times a day, GlobalProtect will just disconnect on its own. I am typically running a Remote Desktop Connection...

jrauman by • L2 Linker
  • 134612 Views
  • 21 replies
  • 3 Likes

App Google Earth

Good morning, I have a problem opening the google earth client to users. For some time it seems that randomly it also needs the google-play application to be open, if you want to have the latter closed to the user there is some way to make an exception so that google earth works correctly without opening google-play, Thank you

EVelarde by • L0 Member
  • 2751 Views
  • 1 replies
  • 0 Likes

PanOS ldap issue

Hiwe are facing some issues on our 3220 fw 9.1.9 (same issue in 9.1.8) ldap group membership sync is not working anymore this 3220 Fw is our Lan FWldap server profile is correctwe can add correctly group in the user group mapping, AD tree is browsablebut groups are empty or "does not exist or does not have member " the fact is that we also have...

Resolved! Replacing a managed old hardware model with a new model

Hi, I am going to replace my old 3020 9.0 panorama-managed firewalls with a pair of 5200 series FW. During the process I’ll need to change some of its network interfaces configurations with vpn tunnels on the new model. Would you advise to change the old serial to new in the panorama configuration, or should I import the new model into panorama ...

alberty by • L1 Bithead
  • 7946 Views
  • 6 replies
  • 0 Likes

Replacing 3020HA to 3220

Getting ready to replace a 3020 HA - Active/Standby to a single 3220. Looking to see what the best steps to take and if there are any gotchas I should be on the lookout for. Logic tells me; Make sure both are on the same OS code, export the running-config from the 3020, then import into the 3220 and see if I get any validation errors and test aw...

Deployment job upload wildfire to <fw> failed. Device msg:'Failed to download panupv2-all-wildfire-564367-567485.

Hi,We get these error often, 'cannot connect to server'.There are no network connectivity issues and everytime I test get the following: Test wildfire Public CloudTesting cloud server wildfire.paloaltonetworks.com ...wildfire registration: successfuldownload server list: successfulselect the best server: panos.wildfire.paloaltonetworks.com Someo...

Resolved! Site-to-Site VPN private subnets cannot ping eachother through the tunnel

I am new to learning Palo Alto Firewalls. I have a couple of PA-8.0.0 virtual machine instances setup on my desktop with internet access through my home network on a Windows 10 host machine, for learning purposes. I configured site-to-site vpn and can get the tunnel up, both phase1 and phase2. The firewalls can ping eachother’s external IP ad...

Resolved! HA peer determined to be Active through managed devices; staying in Passive state

We have received below email alert from Secondary Panorama , what's the meaning of this critical severity event?actionflags: 0x0type: SYSTEMsubtype: haconfig_ver: 0time_generated: 2021/06/04 10:22:37high_res_timestamp: 2021-06-04T10:22:37.000+05:30dg_hier_level_1: 0dg_hier_level_2: 0dg_hier_level_3: 0dg_hier_level_4: 0vsys_name:device_name: PANO...

Deepak25 by • L3 Networker
  • 3427 Views
  • 1 replies
  • 1 Likes

Old Palo alto firewall || Demo PaloAlto firewall

Dear Team,I am a big fan of PaloAlto firewall and i am working PA firewall science lase 4-5years. So i wants to create one Lab in my home and wants to share the free PA training over Youtube, already i have started the training with VM trail license but its consuming huge resources in my laptop. So, can any one help me to give one retired PA sm...

Integration of Palo Alto with Azure AD for authentication of users using SSO

Hi, I have below requirement for providing access to users based upon using user-ids/AD groups in security policies. 1. These users are using Macbook and they login by using their email Ids for login into their machines.2. Authentication of their login via email Ids is taking place via Azure AD not via On-premises AD. Traffic for all these users...

Resolved! File Blocking Profile - Can not block file-transfer over "Wechat-file-transfer" Application

Hi guys,Our customer want to block file over "Wechat-file-transfer" application. I searched on Application then seen "wechat-file-transfer" on Application database. But, I can not search any "wechat..." on application field on "File Blocking Profile" as pics: Can not search "wechat-file-transfer" when create File Blocking profile: How to reso...

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ThomasX by • L1 Bithead
  • 6749 Views
  • 2 replies
  • 0 Likes

downloads time out

Greetings, i built a new dmz with a short list of apps allowed in (trust) out (untrust) and am having issues with downloads initiated using http(s)seeing the download age out. i have allowed ssl and web-browsing and a few other apps....can anybody help with what i have missed? thanks!-tom

tcsmithh by • L1 Bithead
  • 2660 Views
  • 3 replies
  • 0 Likes

Reporting on Coin Miners

I would like to get a view on what crypto/coin mining activity is going on inside my network but there isn't an application category that covers this - they are just classified as internet-utility and have varying other attrributes. I can't create an application filter that picks them out either, at least not without including google-base or ot...

djr by • L4 Transporter
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  • 1 replies
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