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jforsythe by Community Team Member
  • 3 replies

Resolved! GlobalProtect 5.0.2 Issues?

Anyone experiencing any issues with GP 5.0.2?  


I started an upgrade this week. So far so good, but a few users experienced an odd issue during the upgrade.  You'd click download, then when you click install, their screen went completely black.  The


MikeC by L3 Networker
  • 4 replies

IP to local address object/hostname resolution.

Prior to an upgrade Panorama was able to resolve an IP address to the host/object name of a local address object.
For some reason, the resolution has stopped working and support seems to not know what I am referring to but yet it is discussed here 



rkoenig by L3 Networker
  • 2 replies

Python Script

From Pan-OS 8.0 - 8.1.6, there is a bug when using FQDN's in rule sets.  Until we're ready to upgrade, I need to run a script to force a FQDN refresh, cli is "request system fqdn refresh force yes".  I'm really new to Python, but have created my API


asset management



Does anyone know how you can remove an asset (PA-200 ) from your account ( unregister a device )

I like to remove the devices from my account  that I don't use anymore.


kind regards



NAT Only works part of the time

Ok, Who knows what's going here...Here is my Scenario..


We're looking at a new Phone Platform and I'm only able to get a NAT to work part of the time.  First, when the IP Phone loads, internal address of, It connects out to the Platform IP


SSH connection drops randomly

An SSH connection to a particular server drops randomly (usually 20-60 seconds after login). Between the client and the server is a Palo Alto firewall with SSH decryption disabled.

What I tried so far

 - regenerated ssh keys on the server
 - added to se


PA-5220 Decryption Performance Degradation

We have a cluster of PA-5220 firewalls with SSL decryption activated. When initiating a communication across the firewall using a decrypted protocol (scp, HTTPs, etc.) we get 5x slower connections compared to the unencrypted versions of the procotol.


Resolved! IP Sec VPN Paloalto - Mikrotik



I have a situation that is doing my head in, and I need some help.


I have an installation which looks like this


"A" end - Palo Alto Active/Passive cluster, public IP for IPSec VPN termination

"B" end - Mikrotik public IP for IPSec VPN termination



remote vpn on iphone and android config?

i successfully configured remote vpn client for windows to function but the customer is asking for vpn using mobile phones? would it work with the exist configuration? or does it need other kind of configuration? does the mobile phone pull the client


chuckles by L2 Linker
  • 4 replies

SSL Expired Cert and SSL decryption


We have vendor site which we access.

Recently their SSL cert expired and when I try to access that website chrome shows cert is invalid and still in brower it shows

it is decrypting the website and i can see the PA cert there.


Traffic log shows isessi


MP18 by Cyber Elite
  • 11 replies

Dynamic External Lists for Hostnames

Trying to figure out the best way to accomplish a task. 

  1. We have a "Suspicious" rule on our firewall that should be where we place hostnames for users that are observed to have questionable traffic.
  2. This will be a dynamic list that will be updated by a

Resolved! Creation of new Session and 6 Tuples


Need to confirm below -  


If PA has the  active session and need create a same session but the old session is active?

What action will take depending on 6 tuples?



MP18 by Cyber Elite
  • 4 replies

Resolved! Reading firewall palo A20 logs

Hello Paloalto community,


I ask for help please, I collect the logs of a Firewall palo lato A20  with graylog, I find a difficulty in reading Firewall logs. Can anyone help me to explain this logs, I want a clear interpretation of this logs.

On the we


Ayoub2 by L1 Bithead
  • 1 replies
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