I have a problem where the user id Agent is reporting the wrong user to an IP.
For example, user a is 10.1.1.5 and has id test1
Sometimes user b with an id of test 2 shows up with 10.1.1.5 which is not accurate, if I do a show user Ip mapping it shows test 1 is mapped to 10.1.1.5 and test 2 is mapped to a 10.2.2.5.
These are example IP's.
What is happening user A is being mis identified so blocked applications are allowed throught. If i show session ID on 10.1.1.5 for skype it shows user id test2, but all other Session IDS show test1 as the user.
I have 24 user id agents deployed in remote agents all reporting back to the firewall.
I only see user ID 2 on the firewall in the skype application traffic that I am trying to block to user ID1.
User ID 1 is in a totally different office location about 400 miles apart than user ID 2. User ID2 has never traveled and gotten an IP address from the User ID office location.
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