User-ID configuration

[S_Alad]

I configured User_ID  on FW 8.1.23, however the server monitoring status shows access denied. I have checked the LDAP configuration(server settings), user mapping, group mapping and ... Any help would be highly appreciated. Thanks

Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company information is not recommended.

[vzamy]

Hi @S_Alad 

The problem is likely caused by a permissions issue, please follow this KB for additional help.

[BPry]

@S_Alad,

What transport protocol are you attempting to use? If you're using WMI Microsoft has heavily restricted this through recent updates; you'll want to migrate to WinRM assuming that you're keeping your servers updated. Outside of a permissions issue as mentioned by @vzamy the primary issue that folks run into is when they follow an older guide and attempt to use WMI as the transport method.