User ID dissappears

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User ID dissappears

L4 Transporter

On the monitor window I can see that a large number of our users are showing their AD "user".  However, when I filter by the IP, I am finding that a "user" will be associated with an IP and all of the sudden the "user" dissapears even though the traffic continues from that IP.

After finding this issue, I increased the User id timout value to 36 hours on the user-id client (it wasn't enabled).  Our DHCP is set for 8 days.

Any thought on this would be appreciated.


These are AD bound Apple OS/X


L6 Presenter

Hi...On the User-ID agent, I recommend setting the 'User Identification Timeout (min)' to be near your DHCP lease time.  This would be ~11000 minutes, nearly 8 days.


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