User ID dissappears

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

User ID dissappears

L4 Transporter

On the monitor window I can see that a large number of our users are showing their AD "user".  However, when I filter by the IP, I am finding that a "user" will be associated with an IP and all of the sudden the "user" dissapears even though the traffic continues from that IP.

After finding this issue, I increased the User id timout value to 36 hours on the user-id client (it wasn't enabled).  Our DHCP is set for 8 days.

Any thought on this would be appreciated.

Bob

These are AD bound Apple OS/X

1 REPLY 1

L6 Presenter

Hi...On the User-ID agent, I recommend setting the 'User Identification Timeout (min)' to be near your DHCP lease time.  This would be ~11000 minutes, nearly 8 days.

Thanks.

  • 1997 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!