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User-ID
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11-29-2017 03:14 AM
When enabling user-id where does it check against to get the information to identify the users? I have it turned on for serveral zones and it only seems to work on the VPN user-id's.
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12-01-2017 09:11 AM
Hello,
Also check to make sure that the User-ID is enabled on the zone. Its burned me a few times over the years.
Cheers!
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12-05-2017 09:45 AM
Do you have to have a certain version of the userid agent for different OS's of the PA? I don't want to have to upgrage the agents every other month unless it does it automagically
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12-05-2017 10:32 AM
No, i have used same agent for all 7.x versions, only had to upgrade when moved to v8. As requires a device cert.
however v8 had other issues so rolled back to v7 and original agent.
we have 2 agents so upgrading (if required) can be pretty seemless.
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