07-16-2021 05:17 AM
Not able to access the site is on another location I can ping the site it's responding I check session-id packet capture nothing was found.
I create a policy for that user without any restriction still not able to access the site. In monitor its shows the application no sync TCP I did the zone protection thing from kb Paloalto article still no luck I change the isp and check still no luck. All the users are in the firewall are not able to access the site.
07-16-2021 06:46 AM
Hi @FarhanKoujalgi ,
Kindly refer below KB articles.
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PLNnCAO
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClG2CAK
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