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01-02-2018 06:31 AM
User-ID will need to be enabled on the zone that the GlobalProtect tunnel terminates in.
01-02-2018 06:37 AM
Enabling userID on a zone tells the firewall it should collect and remember user information per IP for that zone.
So if you do not enable UserID on the VPN zone, the firewall will see the UserID when the user authenticates but then does not proceed to catalog a user-IP mapping
01-02-2018 06:52 AM
Thats what I thought Reaper but I wanted to make sure
01-02-2018 06:54 AM
Specific zones have been setup for each VPN or which we have 3 VPNs. So it sounds like it does need to be enabled? The sure way to find out is to turn it off , go through the VPN and see LOL
01-02-2018 07:53 AM
I took disable userid identification on one of my VPN zones and it still showw the user information
01-02-2018 08:29 AM
I did some testing and it appears that the userid quits showing in the monitor logs when userid is not enabled for the VPN. But it shows up everywhere else
01-03-2018 12:02 AM
Did you turn it off and checked immediately? it won't immediately remove existing mappings, it will stop collecting new ones
the opposite is also true: if you enable it, new mappings will only appear for new connections, not for existing ones
01-03-2018 06:03 AM
No I stop and started the GP connection and the user information dissappeared when I restarted the session after I disable userid. I tried it a few times and got the same result. But again it only dissappeared in the monitor logs not anywhere else
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