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10-08-2012 02:44 PM
Hi.
I've just noticed that my PA's can't download the latest virus upgrade from Palo Alto.
Every time I try, I get "Failed to download due to server error - please try again later".
I've been getting this error for several days now - is anyone else seeing it?
Trying to download virus incremental upgrade 835-1175, dated 2012/10/07. My automatic overnight schedule failed with the same error, manual attempts this morning failed also.
Cheers.
10-08-2012 03:11 PM
Hi Darren,
You should be download the updates now. Give it a try and let us know.
Regards
10-08-2012 03:07 PM
Hi Darren,
You should be able to update contents soon. There are some minor changes made on the server side.
Let me go ahead and try it out in-house and will keep you posted.
Regards
10-08-2012 03:11 PM
Hi Darren,
You should be download the updates now. Give it a try and let us know.
Regards
10-08-2012 03:22 PM
Yeah, it's worked now, thanks.
10-08-2012 05:36 PM
Yes, I had this same problem yesterday and I was going to log the case today after checking this forum so thanks. The automatic update was finally successful last night. I don't know why the previous couple of nights it failed with errors accessing the download server.
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