VPN Global Protect

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VPN Global Protect

L1 Bithead

Hello everbody

Configured on a global protect our customers and all this working well, just a little problem that we try,can  not send icmp packets via hostname only via IP Address, on your local network can ping both via hostname as IP Address. I'm pointing to in the policy area of internal, where is my DNS servers and the reverse of it is working. But I can not resolve names via vpn, only the local network

Thanks to all


L6 Presenter

Hi wellington,

There are two possibilities.

1. End client is not getting Internal DNS server, please verify same with "ipconfig /all"command.

2. DNS traffic from GP is getting blocked on firewall. Check Traffic log for GP client user IP and DNS application.


Hardik Shah

We found the problem and where to stay to experience here. The dns was giving "query refused" to the address register on the global protect.

Thank you for everything

Hi Wellington,

I am glad issue is resolved.


Hardik Shah

  • 3 replies
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