we're starting to get "WildFire Public Cloud channel registration received invalid cloud info"

[ulti]

SYSTEM ALERT : high : WildFire Public Cloud channel registration received invalid cloud info"

errors all of a sudden. No change on our side.

varrcvr.log only reports

2015-11-24 08:25:24.386 -0500 Error:  pan_fbd_fwd_report_process(pan_fbd_fwd.c:4029): pan_fbd_cloud_getreport() failed"

2015-11-24 07:33:35.334 -0500 check wildfire license: valid license

any ideas?

7.0.3 btw

[googol]

they are having widespread public cloud issues. no update provided to me still

[rcole]

Good afternoon.

We are aware of the connectivity issue customers are experiencing with Wildfire cloud and are actively investigating. Do you have a support case related to this problem?

If so, please post the number, and we will update you when we have further information available.

If no, please feel free to open a support case for tracking.

[googol]

Yes, I have a case open and the issue has been ongoing for 24+ hours without an update. A 24+ hour cloud outage does not look good.

[rcole]

I understand your frustration.

Do you have a case number for reference? I will ensure you receive an update when the problem is resolved.

[mmmccorkle]

Outage is still intermittent. 

[ulti]

WHy does the entire palo customer base need to open a ticket in order to get updates when an outage will be resolved? Can't you simply post it here or better yet - add a status page to your site? (mind blown)