What are thw requirement to resolve host name

[afiq]

HI all,

What is the PA requirement to resolve the host name?

I had set main DNS server but when i checked the resolve hostnamt on traffic log i still not able to resolve the pc name?

[sraghunandan]

I have seen issues where in restarting the management server has fixed it.

command is

> debug software restart management-server

[afiq]

Thanks Sraghunandan,

i tried the suggestion but fail. the weird thing is i use laptop to connect to user network environment. i using nslookup for verify the hostname i also not able resolve.

[NGS_SOC]

Is the reverse pointer configured in your dns server?

For static devices also object address entries could be useful in ACC and traffic logs. Useless in export pdf

[darren_g]

A valid DNS configuration.

The definition of "valid" from the PAN device's point of view is forward *and* reverse zone lookups are enabled and accurate.

You can't expect the firewall to resolve if the hostname isn't in the DNS correctly.