Wildfire Virus detected on firewall but not on Wildfire Portal

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L0 Member

Wildfire Virus detected on firewall but not on Wildfire Portal

Hi,

 

the file t32.exe is considered as wildfire-virus Win32.WPCGeneric.cnp and blocked on the firewall.

But when checking this file on Virustotal and eu.wildfire.paloaltonetworks.com/wildfire/ it is considered as benign.

 

https://www.virustotal.com/gui/file/352df104254095ddf925514d99bfb5411c95b5386e90caf06557979f82e16844...

The file is part of the pip wheel https://pypi.org/project/pip/20.1/#files.

 

What could  cause this behaviour? I have the latest wildfire updates installed on the firewall.


Accepted Solutions
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Cyber Elite

@FMueller,

I'd recommend reaching out to TAC and creating a false-positive report. The generic signatures are exactly that, generic. When you submit a file to WildFire it actually goes through a full sandbox analysis and these generic signatures really aren't used. 

View solution in original post


All Replies
Highlighted
Cyber Elite

@FMueller,

I'd recommend reaching out to TAC and creating a false-positive report. The generic signatures are exactly that, generic. When you submit a file to WildFire it actually goes through a full sandbox analysis and these generic signatures really aren't used. 

View solution in original post

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