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11-05-2013 10:31 AM
Hello all,
Yes its youtube again, for a while now youtube has been working fine since we turned on the safety-mode feature and forced students to select safe-mode.
But this week they have been complaining that not all the videos work.
I have looked at the logs and there are some videos that have a url at googlevideos.com and these are using the google-video-base application, this is blocked by default as we cannot determine the nature of the video.
Has anyone else notice this, and can we trust google-video-base to be (U18) safe with youtube-safety-mode switched on.
Thanks for any input.
Ian Meaton
Hereward College
11-06-2013 11:25 AM
Hello Ian,
Currently we have an internal case opened with the engineering team to work on this issue where youtube-base traffic is being identified as google-video-base traffic in content versions 402 and 403. At this time, the root cause appears to be due to recent changes made by Google, not by Palo Alto Networks.
I would recommend permitting google-video-base temporarily in policies that allow youtube-base until issues are fully resolved.
As long as that youtube-safey mode is on and students are browsing videos through youtube.com, you should be fine.
Thanks and regards,
Kunal Adak
11-06-2013 11:25 AM
Hello Ian,
Currently we have an internal case opened with the engineering team to work on this issue where youtube-base traffic is being identified as google-video-base traffic in content versions 402 and 403. At this time, the root cause appears to be due to recent changes made by Google, not by Palo Alto Networks.
I would recommend permitting google-video-base temporarily in policies that allow youtube-base until issues are fully resolved.
As long as that youtube-safey mode is on and students are browsing videos through youtube.com, you should be fine.
Thanks and regards,
Kunal Adak
11-07-2013 05:49 AM
Thank you,
I have opened a case and uploaded all the requested logs.
Ian
Edit
The videos are redirected to
video.google.com
when I put in an allow rule for this you can then browse google videos and potentially view whatever they are currently offering.
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