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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Schedule a reboot

Hi all,is it possible to schedule a reboot on a PA-200? I like to schedule a reboot on specific time.The firewall is connected to a DSL modem. Our ISP cuts the connection every 24 hours. The interruption of the connection should not occure during business hours.Thanks!Kind Regards

Resolved! About User-ID Collector with GlobalProtect

Hello Guys.As you know that User-ID Collector in Agentless Environment is very useful for USER-ID. I know that User-ID Collector would send only information of user-ip-mapping to other Firewall.I know that User-ID Collector only send a information of user-ip-mapping from agentless environment to other Firewall. So I am very curious about User-ID...

Resolved! FW doesn't display capturing files on packet-capture.

Hello.I am troubleshooting FW for someone issue.So I have configured packet-capture for special SRC , DST IP on FW.But FW doesn't display any stages of capturing files on packet-capture (attached file) I have checked filtering configuration is no problem.'Captured Packets' are increasing on CLI output (debug dataplane packet-diag show setting)Pl...

Separate TCP and UDP cps stats?

I'm trying to figure out the best settings for TCP (SYN) and UDP flood protection for our firewalls, but I'm struggling because I can't find the data I need. I found "New connection established rate" with the "show session info" command; however, I'm assuming this is for TCP and UDP combined. Since these are broken apart in flood protection, I...

SSL VPN Problem

Hi all,I have configured SSL VPN on my Palo Alto and it is working properly (e.g., internal websites, ssh, rdp, etc remotely) except accessing our corporate shared folder on our Windows server. However, this problem does not happen to our existing SSL VPN product that I am supposed to replace. Do I miss any steps or need additional configuration...

Apple IOS Update

Quick question,Is it possible to Block Apple IOS updates with the Palo Alto 3050. I have been working on this for a day now and haven't been able to completely block Apple IOS 7 updates.

Ja23471 by • L0 Member
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User-ID - wrong user domain

Hi there,We discovered an issue with our User-ID setup in our BranchOffices. Some times the source user is not recognized as <child-domain>\<user> but as <parent-domain>\<user>. This happens from time to time but only for a short perioid of time (less than 30 seconds).Does anyone have an idea on how we could further troub...

oschuler by • L4 Transporter
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Config gmail account to send reports...

Hi,We have our corporate mail in Gmail.We are sending reports weekly using smtp.gmail.com in "Email server profile" but we cant get it. We would need to validate our account in Gmail in order to use it as Gateway.There is any field in the PA config where i can configure my Gmail account in order to validate in the Gateway?......THanks a lot

User-ID agent collecting non-domain user-ip mappings

User-ID agent version 5.0.6-6 seems to collect non-domain user to ip mappings.In fact this is a laptop that is a member of our domain, but I'm logging on with a local administrator. User-ID agent collects it and maps the ip to "hostname\administrator" (as opposed to normal mappings "domainname\username"). User-ID debug logs show it being collect...

dieter_b by • L4 Transporter
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Resolved! multiple ip address affected to interface Layer 3

Hello somebody know why If I want to affect 2 Ip address to one interface in the same subnet like ip1: 12.52.36.2/29 and ip2 : 12.52.36.3/29the result is an overlaping of subnet.and to solve that I have to add the first ip 1 as 12.52.36.2/29 and the second one in that way 12.52.36.3/32.thanks

Gregoux by • L4 Transporter
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Resolved! How to route youtube traffic towards DSL link

Hello everyone!We installed a DSL link in our company and we would like to forward all streaming video traffic towards that link, offloading our main corporate internet link.I saw some docs concerning PBF, but I see that there is not a big list of application for that purpose...I mean, is it possible PA box check that some traffic has APP youtub...

Resolved! Facebook and SSL Decryption

Hi Everyone,I am in the process of evaluating PA. Love the product so far. I have a question. I am working on the App Control. On the Facebook App I can block/drop the entire page but can't stop the subcategories (chat, posting, etc..). I found out what I suspect to be the reason in that when I go to facebook it changes to an SSL page there...

dhopper82 by • Not applicable
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