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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Separate TCP and UDP cps stats?

I'm trying to figure out the best settings for TCP (SYN) and UDP flood protection for our firewalls, but I'm struggling because I can't find the data I need. I found "New connection established rate" with the "show session info" command; however, I'm assuming this is for TCP and UDP combined. Since these are broken apart in flood protection, I...

SSL VPN Problem

Hi all,I have configured SSL VPN on my Palo Alto and it is working properly (e.g., internal websites, ssh, rdp, etc remotely) except accessing our corporate shared folder on our Windows server. However, this problem does not happen to our existing SSL VPN product that I am supposed to replace. Do I miss any steps or need additional configuration...

Apple IOS Update

Quick question,Is it possible to Block Apple IOS updates with the Palo Alto 3050. I have been working on this for a day now and haven't been able to completely block Apple IOS 7 updates.

Ja23471 by • L0 Member
  • 5569 Views
  • 6 replies
  • 0 Likes

User-ID - wrong user domain

Hi there,We discovered an issue with our User-ID setup in our BranchOffices. Some times the source user is not recognized as <child-domain>\<user> but as <parent-domain>\<user>. This happens from time to time but only for a short perioid of time (less than 30 seconds).Does anyone have an idea on how we could further troub...

oschuler by • L4 Transporter
  • 7175 Views
  • 8 replies
  • 0 Likes

Config gmail account to send reports...

Hi,We have our corporate mail in Gmail.We are sending reports weekly using smtp.gmail.com in "Email server profile" but we cant get it. We would need to validate our account in Gmail in order to use it as Gateway.There is any field in the PA config where i can configure my Gmail account in order to validate in the Gateway?......THanks a lot

User-ID agent collecting non-domain user-ip mappings

User-ID agent version 5.0.6-6 seems to collect non-domain user to ip mappings.In fact this is a laptop that is a member of our domain, but I'm logging on with a local administrator. User-ID agent collects it and maps the ip to "hostname\administrator" (as opposed to normal mappings "domainname\username"). User-ID debug logs show it being collect...

dieter_b by • L4 Transporter
  • 5119 Views
  • 8 replies
  • 0 Likes

Resolved! multiple ip address affected to interface Layer 3

Hello somebody know why If I want to affect 2 Ip address to one interface in the same subnet like ip1: 12.52.36.2/29 and ip2 : 12.52.36.3/29the result is an overlaping of subnet.and to solve that I have to add the first ip 1 as 12.52.36.2/29 and the second one in that way 12.52.36.3/32.thanks

Gregoux by • L4 Transporter
  • 2901 Views
  • 1 replies
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Resolved! How to route youtube traffic towards DSL link

Hello everyone!We installed a DSL link in our company and we would like to forward all streaming video traffic towards that link, offloading our main corporate internet link.I saw some docs concerning PBF, but I see that there is not a big list of application for that purpose...I mean, is it possible PA box check that some traffic has APP youtub...

Resolved! Facebook and SSL Decryption

Hi Everyone,I am in the process of evaluating PA. Love the product so far. I have a question. I am working on the App Control. On the Facebook App I can block/drop the entire page but can't stop the subcategories (chat, posting, etc..). I found out what I suspect to be the reason in that when I go to facebook it changes to an SSL page there...

dhopper82 by • Not applicable
  • 3539 Views
  • 2 replies
  • 0 Likes

Resolved! global protect and admin UI on the same IP from a data plane interface

what appened if you configure global protect and admin UI on the same ip addresson a data plan interface we decide to affect a management profile interface that allow HTTPS and response page.and we affect one IP to this interface.and we use this same IP for portal and the gateway of global protect configuration.is it possible to access to ADMI...

Gregoux by • L4 Transporter
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  • 1 replies
  • 0 Likes

Resolved! Multiple IP address affected to L3 interface

Hello AllSomebody know whyWhen You add 2 ip address from the same subnet to the same interface Layer 3 ex ; ip 1 : 12.52.36.2/29ip 2: 12.52.36.3/29you obtain an error lijke subnet overlaping to solve that you need to declare one IP in the subnet /29 and the other in subnet /32like IP 1: 12.52.36.2/29and IP 2: 12.52.36.3/32thank

Gregoux by • L4 Transporter
  • 10221 Views
  • 3 replies
  • 0 Likes

MigrationTool

Hi,i am new in town. I am trying to convert a Cisco PIX to PA sintax usin the MigrationToolVM.1.5 (i only have a 32-bit cpu) and i am not abe to create the XML file.Checking Hosts integrity. Looking for hosts with an invalid netmaskName: Gestor Mask: 0I dont see any netmask error at the PIX config. Is there a way to have more details of the erro...

gbarrios by • Not applicable
  • 2201 Views
  • 1 replies
  • 0 Likes

Resolved! FTP Data connection broken, need help

ta, Im having a heck of a problem.One zone out to an ftp server is working frie but from another zone the conputers can connect but they cant get file listings of xfer data ata ll. Routing is fine, obviously, the rules they are hitting is ok, NAT and Sec.Both connections go through two VRs to get out to the ftp server. One zone hits two rules, t...

choff123 by • L3 Networker
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  • 14 replies
  • 3 Likes
  • 24340 Posts
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