General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Security Policy's and NAT

Hi,

I Have configured a BYOD wireless ssid that is being forced to the internet via a port on our 2050. I am trying to get the network to be able to contact our mail server for exchange on mobile devices and also to have access to our content server r

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Resolved! 2 isp 2vr asymmetric

Hi,

2VR 2isp,2 seperate default GW (2 ppoe modems)

PC A ---- internet through ISP 1

we want to RDP TO ISP2's public ip and make destination NAT to PC A

How can we make this work ?

New enforce symmetric return did not work .commit fails with ppoe is not su

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Destination NAT/PAT clarification

Prior to shooting myself in the foot I want to make sure I'm on the right track.

I have an application where I'd like to take inbound connections directed at a particular port on my untrusted "outside" FW interface and redirect them to the same port o

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Resolved! Google Mail for Business

Hi all,

Anyone has experience in using SSL decryption with Google Mail for Business? My concerns are the incoming emails will no longer go thru our mail content filtering engine and we don't have adequate tools to prevent data loss in outgoing mails (

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Resolved! Question regarding ARP timeout

Hi,

I have a question regarding ARP caching and timeout on the Palo Alto platform.

Based on the output of the "show arp all" command, it looks as if the "default timeout" is 1800 seconds. I am doing some work with failover for a cluster inside my fire

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Firewall is doing packet captures on it's own

Hi,

I just noticed two traffic log entries that had packet captures attached. I didn't enable this anywhere, and just to make sure, I just went through the whole config (all profiles) to make sure I didn't enable it by accident. Are thre any circumsta

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Groups that the user belongs to

Hi,

When we want to look at ip address of a user

show user ip-user-mapping ip ........

Groups that the user belongs to (used in policy) comes empty.

I tried

debug user-id refresh group-mapping all

Also I can see all gorups on group mapping.

TS Agent on Citrix XenApp 6.0 farm

Hello,

Our XenApp farm IP range is dynamic and the servers could spin up on any number of IPs within a couple of segments. Does a TS Agent entry for every single possible IP need to be added on the PAN device, or can I configure it to look at a subne

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Resolved! How does SSL inbound decryption work exactly?

I am not looking for a guide on how to configure it, there are plenty. What I want to know is how SSL inbound decryption works from an architectural point of view. In the docs it says that once you loaded the webserver's certificate onto the PAN devi

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Radius Authentication

Hi,

we use Vpn authentication for portal LDAP and for gateway Radius

Users can connect using their names to portal with typing user and password

after that they type another user name and password for Radius.

When we look we see the logs of users coming

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Resolved! Excel XLSX recognized as ZIP file

Hello,

I configured a File Blocking profile to block specific file format (like Exe, PE, RAR, etc).

Unfortunately, this profile also blocks Excel file in new format (.XLSX).

No problem, with the old format (.XLS) !!

After reading some doc, it seems that

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Resolved! Not Receiving Scheduled Reports

Kind stumped on this one. I have some scheduled reports I'm not receiving. I was getting them on a daily basis as configured in the email scheduler but they just stopped one day and no changes to the firewall were made. I've created a report group, a

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Palo Alto as a route reflector

Hi,

I have a couple of PA-500 clusters and I want to use them as route reflectors for my internal BGP network. There doesn't seem to be anything in the documentation on how to do this but the documentation suggests the Palo will do it, I was wondering

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Resolved! Some has a problem blocking Youtube Application?

I recently had problems with blocking youtube, I added a policy where I deny the application access to youtube. When I go to the YouTube page and I try to watch a video, the first time if it hangs correctly, but if I try more times with other videos,

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Resolved! DNS proxy policy

when you create a dns Proxy policy you declare only the ingress interface

or egress interface ?

Discussions

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

Ensuring a Safe and Secure Community: How You Can Help

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource