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10-30-2024 08:28 AM
Hi Team, I am using vodafone dsl connection. Recently i joined a new company and have to use global connect vpn. somehow the vpn does not works from my vodafone wifi.
I checked with my office folks and looks like the issues is from vodafone dsl side. now vodafone assign ipv4 through ds lite and have ipv6 public address
I asked them this may be a issue related to assigning me more ipv4 address and they are signing everyone is on ipv6, ipv4 is 25 years old technology.
I also tried to reduce the MTU to 1200 and did all trouble shooting steps.
Please help me hpw do i access global protech vpn as my work has stopped now. If my isp needs to provide solution tell me what needs to be done
10-30-2024 08:48 AM
Team, any one please help how do i login to global protect vpn now?
10-30-2024 08:38 PM
MTU you have already tried try disabling IPV6 on your laptop completely. It sounds more of ISP issue.
10-31-2024 12:09 AM
ISP is saying ipv4 is 2 decades old technology cant help much on this
already tried disabling ipv6 then internet does not works
is there a work around now
10-31-2024 12:53 AM
Hello,
We had a similar issue for one of our employees who uses a Vodafone connection.
We fixed it for him by setting a fixed MTU size in the App configuration:
"GlobalProtect Connection MTU (bytes)" set to 1300
10-31-2024 01:10 AM
MTU thing did not work 😞
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