05-20-2022 05:32 PM - edited 05-20-2022 08:07 PM
Im configuring new gateway, when i try to connect to it, I'm able to authenticate using okta, but instantly when i hit the push notification in my phone i get the page cannot be reached in the embedded browser
looking into logs in pan, i see pre-login stage is success not other stages
also in the logs of the agent i see the following
User canceled login to gatewayxyz.com.
(P5236-T7700)Info (2633): 05/20/22 15:09:05:982 Failed to retrieve info for gateway xyz.com
(P5236-T7700)Debug(2644): 05/20/22 15:09:05:982 tunnel to xyz.com is not created.
(P5236-T7700)Debug(7064): 05/20/22 15:09:05:982 --Set state to Disconnected
05-20-2022 07:58 PM
Since your saying your configuring an additional gateway, do you already have this setup working on another gateway, or is this a new configuration for you?
What configuration method are you using (SAML/RADIUS/API)?
05-20-2022 08:14 PM
Yes, I have it working in another setup; I used the exact same configs and setup on this; the only difference is that we route traffic through sd-wan rather than directly from NLAN.
Okta is what I'm using.
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