Global Protect Connectivity Issue

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Global Protect Connectivity Issue

L0 Member

Hi guys, 

 

 

The issue I am having is that when someone RDP's onto on a machines they lose connectivity on global protect.

 

I originally thought global protect was disconnecting, however on closer inspection i can see that when the user is connecting to RDP, he is using a different user name which in turn is knocking of their connection their connection to the apps as the rules do not allow for that  new user.

 

My question is how do i get global protect to retain the original user information and not get overridden by the user details that they are putting in the RDP session.  

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