Global Protect - Display Issue

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Global Protect - Display Issue

L0 Member

Hi there,

 

I have a user who's getting this really weird display issue with Global Protect - screenshot attached.

 

Troubleshooting attempted:

- uninstall, re-install

- ran app in compatibility mode

- adjusted display settings Windows applies to app

 

User advised it's an intermittent issue, sometimes restarting the service works, sometimes restarting the PC works, but not a permanent fix.

 

Might seem like a small inconvenience but user advised that at times if he's only using a laptop with no external monitors connected - he's not able to see the full app and is therefor unable to Connect to the VPN.

2 REPLIES 2

L0 Member

Hello mate,

 

We actually have a very similar issues that I have posted about here last week. Which version on GP are you running?

 

Hi Nikolay

It's version 6.1.1-5

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