Global Protect False Negative Status "Portal Failed"

Showing results for 
Show  only  | Search instead for 
Did you mean: 
Please sign in to see details of an important advisory in our Customer Advisories area.

Global Protect False Negative Status "Portal Failed"

L3 Networker

User running Global Protect 5.2.5-66 on Win 10 on Surface Pro was getting message "Portal Invalid". But when our tech remoted into her machine, he was able to see she could reach all internal resources. Any thought as to why GP would show Portal Invalid when actually connected and passing traffic?

  • 0 replies
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!