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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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user in S Africa - cannot reliably connect or even see corp UK gateway

1. user is on a Mac running GP 5.2.10-62. user is running macOS Big Sur v11.6.33. all her gateways worked correctly before she left London for S Africa4. her home internet, as far as one can tell, seems to work correctly5. if she tries her other gateways, they work, but are slow why doesnt GP reliably show gateways, put another way, upon what do...

What to look for in GP logs: certificate auth

I am having some users who experience Connection Failed for the certificate auth Global Protect session.What are the top 4 or 5 things I should look for in Global Protect debug logs to pin down what's behind this message? On the back PAN side I am observing these steps in Monitor/Global Protect Logging for a good login: Portal Pre-LoginPortal A...

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palomed by • L3 Networker
  • 2027 Views
  • 0 replies
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GlobalProtect 6.0.0 testing and issues

Hi all, I have just installed 6.0.0 to test. Has anyone else had chance to test 6.0.0? I previously had 5.2.11 installed without any issues, and the GW is on 10.1.2 The issues that I am seeing with 6.0.0 are-Slower authentication with SSO via SAML-an extra 5-10 seconds over 5.2.11Win10 PIN code logon defaulting back to password on every startup/...

GP 5.2.5 disconnects in connected standby

We recently upgraded our clients to 5.2.5 and since then we have had numerous reports (and I have experienced it myself) of disconnects occurring as soon as the comouter goes into modern standby/connected standby. We have the computers setup to Never drop internet (windows 10 setting) when the computer enters sleep. Yet we see this occurring of...

How to issue private IP addresses for clientless VPN users?

Hi All, We have a small concern such that we need to issue private addresses for clientless VPN users. We configured the IP pool for the relevant user group but it seems like the user's source address is the remaining as a public IP. Let us know how to issue a private IP address for the clientless users or let us know how to NAT those users for ...

Udana by • L1 Bithead
  • 1631 Views
  • 0 replies
  • 0 Likes

Multiple Portals on the same firewall for SAML testing

I would like to test and then gradually deploy Azure MFA SAML authentication. So as not to interfere with the current Portal and Gateway on this firewall I would like to set up a second portal on the same firewall. Can someone tell me if this is possible and what I would need: i.e Do I need another interface with its own public IP or can I use t...

Global protect authentication

Hi team,In Global protect, is it mandatory for the user to authenticate in the portal and also in the gateway? I have tried to remove the authenticator in at least one of them so that it does not ask 2 times for user and pass without success.Any idea? why do I need both? what happens if I use different authentication profiles? Is it possible to ...

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Alpalo by • L4 Transporter
  • 2110 Views
  • 1 replies
  • 0 Likes

Global protect client updates unreachable in azure.

While setting up global protect from my azure palo alto appliance I noticed when I try to 'check for updates' I get this error "Failed to check upgrade info due to Unknown error. Please check network connectivity and try again." However I am able to connect to updates.paloaltonetworks.com. DNS is setup and running properly. I am even able to get...

Global Protect - Flagging security issues with Insurance companies

I have several clients that are getting push back from their Cyber Security companies about the following issues (or non Issues). We have one company refusing to renew because of it and its coming up more often. I have a ticket open with support which I have been waiting forever to hear back. How do I force a login requirement? I know it used to...

Global Protect SSO Authentication Error after 30 Minutes

We are using the default browswer option for Onelogin authentication. So when we log into the computer the default browser launches which has the Onelogin screen. When we enter the username and password it logs the GP in and then all of the applications behind Onelogin use the token in the default browser to as the credentials. If we wait until...

GP Certificate CN Mismatch issue when adding on more new Global Protect Gateway/Portal

I have two PA-820 operating in Active/Passive HA mode. The WAN set up is a dual ISP connection to a single ISP which are configured using BGP. I was adding a new Global Protect Gateway and portal that is segregated from the existing one to connect separate group of users. Separate domain name and public IP with standalone SSL Certificate created...

sisayfe by • L1 Bithead
  • 3556 Views
  • 0 replies
  • 0 Likes

Resolved! Active-Passive firewall globalprotect clientless error code -1

Hi, something strange start showing, I am using more than two years active-passive firewall with global protect client and clientless portals.suddenly now when I move the traffic to the 2nd firewall the clients are receiving this error code -1. on the 2nd firewall under monitor-log-global protect, I notice some logs of "Success - quarantine - q...

SShnap by • L3 Networker
  • 2990 Views
  • 1 replies
  • 0 Likes
  • 2062 Posts
  • 68 Subscriptions
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