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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Blank page on internet explorer when opening email links

I have a few users reporting problems with opening some web pages in internet explorer (IE) when connected to GlobalProtect. Clicking on the email link simply opens up a blank page in IE. When the same link is pasted in Chrome, it works OK.When using Cisco AnyConnect, the problem with IE does not occur and email links open as normal. Has anyone ...

MartinE by • L2 Linker
  • 5629 Views
  • 2 replies
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Resolved! using local database of user for GP but adding DUO as 2FA doesn't work

hello team we are trying to using local database of user for GP but adding DUO as 2FA doesn't work, still is not working we follow the below link from DUO: https://duo.com/docs/paloalto#:~:text=Click%20on%20your%20configured%20GlobalProtect,Profile%22%20selections%20for%20client%20authentication. we use the SAML option but when we try to authent...

GLOBAL PROTECT login failing intermittently with 2 factor authentication for security groups

We are implementing 2 factor authentication and it is failing intermittently when using security groups in the authentication profile. When we use "all" in the LDAP tree, it works like a champ. When we go to a single group, it fails with "user not in allow list" but when checking the user database, the user-id is listed. If we use the same au...

RRAPP by • L1 Bithead
  • 3389 Views
  • 3 replies
  • 0 Likes

GlobalProtect Linux CLI - connect pre-logon

I'm trying to configure my client to automatically connect to the VPN when it is booted. This should happen before a user logs on. My shell script in cron is not running @reboot. The client connects perfectly when run by the user, but not pre-logon. The client version is deb_5.1.1.

cfinkenb by • L0 Member
  • 5130 Views
  • 2 replies
  • 0 Likes

HIP checks for anti-malware and mobiles

We want to enable HIP check on anti-malware for Windows and Mac. I have configured the HIP objects, Profile, and notifications for no match which is working but two issues. 1. the notification shows when IOS and android mobiles connect.2. How can I apply this to a policy to restrict for Windows and Mac unless they have up to date AV software and...

nathanh1 by • L0 Member
  • 4056 Views
  • 3 replies
  • 1 Likes

Resolved! Excluding MS Teams from GlobalProtect

I'm trying to exclude MS Teams traffic from GlobalProtect. We are using the entire O365 platform but I only want to exclude MS Teams. Has anyone been able to successfully get this to work? I found some older community posts but most seemed to have inconsistent results. I'm running PAN OS 9.0.x and GP 5.2.6. Is excluding "%LOCALAPPDATA%\Mic...

Does Global Protect support LEEF format on forwarding the log to Qradar

Hi Everyone, Greeting!!I have a concern regarding the Global protect log forwarding for forwarding the logs to Qradar SIEM Tool. The concern is about whether Global Protect support for LEEF Format if it does support i want a document that contains the required fields about the Global protect to be sent to the SIEM Tool.I want to confirm two thin...

Disable NetBIOS over TCP/IP on PANGP Virtual Ethernet Adapter?

It is our corporate policy standard to disable NetBIOS over TCP/IP for the IPv4 component of all network adapters on corporate devices as a preventative security measure. This is achievable via powershell scripting on all Windows devices. However, we run into issues with the PANGP Virtual Ethernet Adapters being created by the GP 5.1.x softwar...

jsykora by • L1 Bithead
  • 8348 Views
  • 1 replies
  • 0 Likes

Global Protect After Prelogin the switch to user is not changing IP networks

We are using machine and user certificates from a windows server 2016 CA. to authenticate when using Global Protect.Step one is the prelogin connections and it works as intended. The IP address is assigned on 10.1.1.0/24 network.Once the user logs into the computer it is configured as always on VPN then switch to user certificate for the user V...

Connect to (2) different PAN environments at the same time

Hello all, Does Global Protect allow for making two concurrent connections to different environments at the same time? We have (2) pairs of PAN's in different data centers (on different subnets) and have a need for connecting to both environments at the same time. In the past we have used OpenVPN prior to migrating to PAN's. Is this possible ...

STI_IT by • L0 Member
  • 3951 Views
  • 2 replies
  • 0 Likes

Global Protect client - Log file size

Hello, We have just rolled out Global Protect on our workstation & mobile clients, and are starting to run into a bit of a problem.It seems that on some of the machines, the file : pangps.txt (log file) just keeps on growing.Now, in itself it's normal that the size increases a bit over time but we have had some machines where the log file be...

GlobalProtect 5.1.8 couldn't save username & password

I am using globalprotect vpn to my company. I would like to know how to save username & password?You can save it if you use older version (4.x) but you can't is you upgrade to 5.x.Windows 10 + GlobalProtect 5.1.8I could not find out how to save username & password after upgrading to 5.1.8.

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Resolved! Setting up pre-login. Second Gateway totally necessary?

Hi I am trying to setup pre-login for my company I see I need to setup self signed certs and install them on all the clients but everything I have read says I need two separate global protect gateways setup. Can I not just setup the gateway we are already using and convert it to pre-login? Would doing this cause an issue?

GP connection Error

(T21400)Debug(1158): 06/10/21 17:58:32:971 SPStop is called(T21400)Debug( 783): 06/10/21 17:58:32:983 PreviousDNSInfo doesn't exist, no need to restore(T21400)Info ( 552): 06/10/21 17:58:32:983 not call uninstallClientConfig, netSetup=000001EBBD0BF770, clientConfig=000001EBBDC6E730, panMSService=000001EBBDA6B610, panMSService->IsConfigInstall...

VPN_Connection_Error.jpg
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