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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Run Diagnostic Tests for these Web Destinations

In watching the video below about global protect troubleshooting, them mentioned a feature "Run Diagnostics Tests for These Web Destinations". Is this test available whether or not you are using Prisma access and Data Lake? We're not using Prisma nor Data lake. But it would be nice to have diagnostics appear in log bundles referencing specific i...

palomed by • L3 Networker
  • 1935 Views
  • 0 replies
  • 0 Likes

Failing to connect to portal for particular user on Windows after upgrade

Hi, I recently started having issues with my account connecting from Windows after an upgrade. The account logs in fine still from MacOS. I've tried multiple Windows machines and all exhibit the same behavior. Creating a new test account worked from the same Windows machine. The device is a PA-3220 and was upgraded from 10.0.0.5 to 10.0.1.3. The...

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Can't access most of the websites after connecting to globalprotect VPN on Linux

Hi, I have installed GlobalProtect_UI_deb-5.2.4.0-14.deb using the command 'sudo dpkg -i GlobalProtect_UI_deb-5.2.4.0-14.deb' on my Ubuntu system. Then I am using $ globalprotect$ launch-uiconnecting to the portal. But after connecting to the VPN I am not able to access most of the websites like Github, Stackoverflow, and many others. Below ar...

Pre-Logon for Company Devices Only

Happy Saturday All! Here is my scenario: We have employee and vendor GlobalProtect connectionsEmployees need to Pre-Logon and Always on with a locked-down Client based on AD GroupVendors do not need to Pre-Logon and then can have an On-Demand connection with NO locked-down Client based on AD Group Current Configuration Portal:Pre-Logon: mach...

Authentication Cookies Generation and Authentication

I am trying to a set up an implementation of pre-logon, then SAML w/ Client Certificates. Utilizing a machine certificate I can configure how I want with no issues, but using only a client (user) certificate, pre-logon doesn't work, which is expected since the certificate is not in the computer's personal store, but the user's. In order to comba...

GP Debug Help

We've been having difficulty with a particular use trying to connect with cert based authentication. What's this telling me "failed to get portal config", "restrore last portal config from file" etc?Is there a good resource on these debug message generally? (P4512-T6564)Debug(7054): 04/22/22 12:53:29:449 prelogin to portal result is (null)(P4512...

palomed by • L3 Networker
  • 1839 Views
  • 0 replies
  • 0 Likes

Global Protect False Negative Status "Portal Failed"

User running Global Protect 5.2.5-66 on Win 10 on Surface Pro was getting message "Portal Invalid". But when our tech remoted into her machine, he was able to see she could reach all internal resources. Any thought as to why GP would show Portal Invalid when actually connected and passing traffic?

palomed by • L3 Networker
  • 1586 Views
  • 0 replies
  • 0 Likes

GlobalProtect Portal authentication by certificate fails with "Valid client certificate is required"

I have been trying for some time to get a mutli-stage GP login working in an always-on VPN. Going from an existing user/pass login to both the Portal and Gateway (with third party MFA over radius, cookies to prevent dual auth request), to a certificate login to the Portal (for automatic login/updates of GP client configs and immediate internal h...

Resolved! Global Protect VPN installation on Mac OS

Hi. My IT provider can't assist in setting up / configuring my Global Protect VPN for WFH. We are talking Vodafone Business here, and for over a week, we have been unsuccessful, had various reinstallations and the message is still "Gateway GP-Gateway: the network connection is unreachable or the gateway is unresponsive. Check the network connect...

JFontes by • L1 Bithead
  • 4251 Views
  • 3 replies
  • 0 Likes

Trying to set access rules for GlobalProtect VPN

We're looking to set up access rules/controls for our VPN, and I'm having some trouble figuring it out. We already have our gateway and portal set up, and have it whitelisted to only allow specific users through. However, we want to set up a second portal/gateway for our admins to use, separate from our users. My problems stems from where to beg...

Send message to user after connecting

Hi all,I'm changing the portal external gw of my company.I've sent an email to our users but I'm sure they'll never read it, so on switch date they will start calling our help desk because "vpn has stopped working".Is there any way to send a message after the user connects to global protect with a custom message like "remember that...."?Thanks

Poledi by • L1 Bithead
  • 3770 Views
  • 3 replies
  • 0 Likes

ip pool usage snmp monitoring

Hello, I want to monitor the usage of each ip pool for global protect with snmp, to have an alarm or something when the pool is reaching limit, i didn´t find an oid for this purpouse, but maybe there is another way to do it, anyone have an idea to make this possible?.

BigPalo by • L4 Transporter
  • 2278 Views
  • 1 replies
  • 0 Likes
  • 2069 Posts
  • 68 Subscriptions
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