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08-03-2023 11:00 AM
Hi. We've had multiple employees complain of being prompted to downgrade from one incremental version of 5 to another and I had assumed that the prompts would stop once everyone upgraded to version 6, but they are still getting the prompts. We are all Mac users. I saw a post from 2018 about navigating through the portal and disabling that option for all users but it is no longer there. What am I not doing or doing wrong? Thank you.
08-04-2023 07:14 AM
Hi @DanMaySentiLink ,
Usually prompts to upgrade or downgrade are based upon the GP client version on the portal. Is 6.x installed and activated on all of your portals?
Thanks,
Tom
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