This website uses Cookies. By clicking Accept, you agree to the storing of cookies on your device to enhance your community and translation experience. Read our Privacy Policy.
Click Preferences to customize your cookie settings.
Accept
Reject
Preferences

GlobalProtect

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

GlobalProtect

BillBatte
L0 Member

‎10-10-2024 03:16 PM

I have a user that when they try to logon to GlobalProtect they get the logon screen minimized, but if you try to maximize it nothing happens. So they are unable to enter their email address and password.

Screenprint attached

Preview file
25 KB
0 Likes Likes
1 REPLY 1

JayGolf
Community Team Member

‎10-16-2024 12:20 PM

Hi @BillBatte ,

 

Can you have the user uninstall and reinstall the GP client?

LIVEcommunity team member
Stay Secure,
Jay
Don't forget to Like items if a post is helpful to you!

Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.
0 Likes Likes
  • 252 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!

LEGAL NOTICES
RESOURCES
Khoros awards 2022
Copyright 2007 - 2024 - Palo Alto Networks