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06-23-2026 06:54 PM
We just rolled out the latest 6.2.8 update (previous version C948), and since it's been installed, users repeatedly get certificate confirmation popups to connect the client. The previous client version never did this, the popups are not just happening on initial connection, but multiple times as users tabs around applications.
Is this a known issue? (The link to the Release Notes on the Download page doesn't seem to work, either.)
06-25-2026 04:16 AM
Hello,
We're seeing the same behavior after upgrading to 6.2.8. Users are being prompted to confirm certificates repeatedly, not just during the initial connection but also while navigating between applications and sessions. This wasn't occurring with the previous client version, so it appears to be a regression introduced in the latest release. Has anyone identified a workaround, configuration change, or hotfix that reduces or eliminates these repeated prompts? Also, it would be helpful if the release notes link on the download page could be updated, as it currently doesn't appear to be working.
Best Regards
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