Policy Tab Issue Persisting Across PAN-OS Versions

[S.Jain712678]

Hello All,

The customer is currently running PAN-OS 11.1.15. This issue is reportedly addressed in this release; however, the customer continues to experience the same behavior.

Issue Description:

The issue is related to the Policy tab. The customer is unable to perform any policy management operations, including:

• Adding new policies
• Cloning existing policies
• Enabling or disabling policies
• Deleting policies

The customer has also encountered the same issue on PAN-OS 12.1.4-h5 and 12.1.4-h6, due to which they downgraded the device to PAN-OS 11.1.14. However, remaining on 11.1.14 is not a viable option because the customer needs to address the following security vulnerabilities:

• CVE-2026-0273
• CVE-2026-0257
• CVE-2026-0264
• CVE-2026-0265
• CVE-2026-0263
• CVE-2026-0261
• CVE-2026-0259
• CVE-2026-0262