My site is not running when we used GlobalProtect VPN.

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My site is not running when we used GlobalProtect VPN.

L0 Member

Previously, when I used to run the site without GlobalProtect VPN, then my site was run, but since I have connected GlobalProtect VPN, my site does not run. My site runs everywhere, not on Globalprotect. How can I solve this problem, please give some solution.


L2 Linker

Hi @RohanArya61 


There are few things you can do to isolate the issue. 

1: Check the Global protect firewall logs for the logs with respect to the website you are trying to access to make sure it not blocked.

2: Perform packet capture on the firewall for source IP and destination as the site IP if no block logs on firewall. 

3: It is possible your public IP on firewall might just be blocked on the server.

4: If using SSL decryption on the firewall, add a rule to bypass SSL decryption for this site and check if that works. 


Hope this helps,


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