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08-17-2021 03:40 AM
Hey team one of my Clients has an issue accessing one site from VPN they are able to access the webserver through LAN but not from Global protect.
As I see the traffic logs are not showing for that particular source and destination also another webserver with the same subnet has access through GP. and getting logs but not getting logs for that particular webserver that are not able to access. the logs play important role in troubleshooting.
Please need some help.
08-18-2021 04:34 AM
@Mick_Ball Thank you for the solution
The issue is resolve the webserver IP is not added at the access route in Global protect.
08-17-2021 11:38 PM
For diagnostics i would add a policy with source GP, destination webserver, deny... and log session start. You will then see if the webserver requests are reaching the firewall.
Can you confirm the security policy that allows traffic to the other webserver.
08-18-2021 04:34 AM
@Mick_Ball Thank you for the solution
The issue is resolve the webserver IP is not added at the access route in Global protect.
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