Problem with GlobalProtect 6.2.3, embedded browser, SAML and high resolution devices on Windows

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Problem with GlobalProtect 6.2.3, embedded browser, SAML and high resolution devices on Windows

L0 Member

We are facing issues with newer Windows laptops with a high resolution. When users establish the VPN tunnel from the Windows 10 login screen, the embedded browser performs the Azure/SAML authentication, with the problem that the scaling for the SAML authentication in the browser is way off, to the point where it's unusable. Does anyone know this problem or has a solution for it?

1 accepted solution

Accepted Solutions

L0 Member

palo support said the only workaround is to not use the embedded browser for saml authentcation. to me that was unacceptable so i just rolled back to an earlier version. 

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2 REPLIES 2

L0 Member

palo support said the only workaround is to not use the embedded browser for saml authentcation. to me that was unacceptable so i just rolled back to an earlier version. 

I already expected something like this. Thank you for your confirmation.

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