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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Testing 2FA with requiring device certificate and password

Hello All, We currently only require Password or certificate when using global protect. We already have device certificates deployed using PKI on our domain computers. My question is where do I apply this policy for testing? I notice under client authentication you can have multiple profiles that require password and/or password authentication...

MNoble by • L2 Linker
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  • 1 replies
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GlobalProtect Client Log Dump Format

Hi,I would like to parse and correlate multiple .log files from GP log dump.Example log from PanGPS.log (P5200-T7744)Debug(1916): 05/16/22 12:47:28:106 Send response to client for request hip-ack │(P5200-T7744)Dump (11923): 05/16/22 12:47:28:106 Set m_bPreviousSwitchOffMsg to 0 Do you know what are the types/meaning of the fields?Thank you

Globalprotect Self Signed certificate with Chrome

Hi, Starting from one or two month ago, maybe after a Chrome update, I'm unable to open the globalprotect login page on my firewall with Google Chrome. It doesn't depends on the client OS, it happens wth Google Chrome (all other browser are working fine). The error I get is "ERR_SSL_KEY_USAGE_INCOMPATIBLE". The certificate is generated by the fi...

Resolved! Global Protect two MFA prompts for Portal and Gateway

Hello, I'm trying to understand the difference between 'Generate cookie for authentication override' and 'Accept cookie for authentication override' on both portals and gateways. I went through all the official guides but still can't seem to understand. Suppose we have MFA set up for both the portal and the gateway. Every time someone tries to...

vsurresh by • L1 Bithead
  • 5953 Views
  • 3 replies
  • 0 Likes

Global Protect 6.2.3 opening 2 Sign-in tabs for SAML

Hello all, Curious to see if anyone else is running into this issue. Please note this is different then the 2 tabs that would open after completing authentication via SAML on the global protect client. I had ran into that issue before, but that was easily fixed when enabling cookies and enabling "Use default browser for SAML Auth". All was wor...

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Prelogon users connected to Userlogon Gateway

I'm working on a Global Protect Setup with the following. A single Portal that leads to 2 Gateways one for prelogon users and then the second for users that have signed into their machines. The tunnel renames itself when the user logs into their machine. However it seems the prelogon user is staying connected to the second gateway after the user...

NetFox by • L0 Member
  • 1354 Views
  • 1 replies
  • 0 Likes

PANGP virtual ethernet adapter disables

I noticed that the PANGP virtual ethernet adapter disables when Global Protect VPN is not running. Once I launch Global Connect VPN and complete the connection, PANGP virtual ethernet adapter becomes enabled. Is this normal? I discovered this after finding the PANGP virtual ethernet adapter disabled whenever I opened the device manager on my ...

Resolved! Issues with GlobalProtect 6.3.0

After upgrade to 6.3.0 i am unable to login to GP from 2 different portals and gateways. on first attempt got the browser page and the Okta authentication successful. then another login window popped up but blank and gray and client popup says connecting for the past 15 minutes. With 6.1.4 the second window i had to perform a second login proces...

Resolved! Bitdefender GlobalProtect HIP check - where does GP get data from?

Hello, I'm trying to determine the root cause when Bitdefender Endpoint Security Tools fails an update, Global Protect will reject our HIP check due to Engine Version, and Malware Definition Version showing as blank, and Malware Definition Date becomes 01/01/1970. As we're connected full tunnel, when the HIP fails thus all internet is blocked a...

Resolved! Problem with GlobalProtect 6.2.3, embedded browser, SAML and high resolution devices on Windows

We are facing issues with newer Windows laptops with a high resolution. When users establish the VPN tunnel from the Windows 10 login screen, the embedded browser performs the Azure/SAML authentication, with the problem that the scaling for the SAML authentication in the browser is way off, to the point where it's unusable. Does anyone know this...

enderfra by • L0 Member
  • 4963 Views
  • 2 replies
  • 0 Likes

After upgrading to GlobalProtect 6.2.3 SAML sign-in page blank/your network access is blocked

We're upgrading clients from 6.2.2 manually to test the stability of 6.2.3 (it is supposed to resolve the TLS and Hibernate wake issues) and we've had major issues after upgrading to 6.2.3. Agent config: is AO VPN, EntraID SAML, Embedded Browser, Enforce GlobalProtect Connection for Network Access. The software upgrades fine. When GP attempt...

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