GlobalProtect Discussions

Global Protect, Geography, Latency, & Throughput

Has anyone ever noted or looked at the effects of latency on throughput while connected to GlobalProtect ?  We are looking into struggles for users across the country from our gateways.  With latencies in excess of 75ms they are struggling to pull mo

DNS based traffic shows incomplete when connected to GlobalProtect

Hi all

I have an issue noticed that DNS-based traffic shows incomplete when users are connected to GlobalProtect.
The same traffic is fine when we disconnect from GlobalProtect 

Global Protect Connected but no internet connectivity

Hi All,

We have recently configurated a Global Protect VPN in our environment.

As we extended it to more people we started facing few issues:

1. Not able to join zoom meetings.

2. outlook shows disconnected

3. Can not sign-in into skype

4. Suddenly intern

After connecting to Global Protect unable to use RDP

Hi Friends,

We have a customer who is facing issues while accessing RDP via Global Protect.

User is not able to access the RDP machine after connecting to RDP. We have tried by adding the RDP ip in the include list.

We have also tried by creating a

GP connected by not able to access resources Internal and Internet

I have 2 firewalls deployed Active-Passive in cloud. (AZ1 & AZ2)
Both configured with GP Portal and gateway.
When users connected to AZ1 using GP. No issues & normal. 
But for AZ2, able to connect to GP, but when connect, not able to access and browse t

Ping scan returning what looks like a PANGP MAC address

Hi - we're all working remotely now - so I've connected GlobalProtect to reach resources on our domain. I was a little confused when I ran a ping scan on a particular subnet and all the devices returned the same MAC address along with the IP address,

SAML Login Issue with Token-signing Certificate

We've run into an issue this morning where users are no longer able to authenticate via our ADFS (SAML) portal.
This is the error users see:

We opened a support ticket with Palo Alto, and this was the response from support engineer:

Hello team,

I fou

Global Protect DHCP Pool

Does Global Protect typically use one DHCP pool for multiple profiles? What is best practices?

Global Protect - Redirection via Arbitrary Host Header Manipulation

Having ran a PCI DSS compliance scan it has come back that our Global Protect VPN setup is flagged as a failing vulnerability for Redirection via Arbitrary Host Header Manipulation.

We have it setup to redirect to azure to authenticate account deta