"failed to open message queue" error for one user but not others

[gjgollinger]

Greetings all.  CentOS 8 user is unable to run globalprotect from the CLI; gets "Cannot connect to local gpd service."  The PanGPA process never starts for the user, either automatically or manually.  In user's PanGPI.log, the errors are:

Info (687): debug thread starts
Info (211): #############Run GPI into prompt mode.###############
Error (80): CPanMsgQueue::create - failed to open message queue. error = 2
Error (50): ConnectToGPA fail with error 2.
Info (693): debug thread ends

This occurs with both GlobalProtect v 5.3.4 and v 6.1.1.

The strange thing is that when I log into the same machine, PanGPA runs just fine, and I can run the client without issue.

I see nothing in the user's profile, home directory, or profile variables to suggest anything amiss.

Anyone have any suggestions?  Thanks.