SSL Handshake Failed

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SSL Handshake Failed

L0 Member

I'm getting "SSL Handshake failed" when trying to connect with GlobalProtect GUI in Ubuntu 22.04.

5 REPLIES 5

Cyber Elite
Cyber Elite

@dchristofolli 

Please read below url 

 

https://bugs.launchpad.net/ubuntu/+source/openssl/+bug/1960268

 

https://www.reddit.com/r/paloaltonetworks/comments/qc0io5/globalprotect_macos_tls_handshake_failure/

 

 

 

Regards

MP

Help the community: Like helpful comments and mark solutions.

L0 Member

Thanks for the links, we're having the same issue now. However, aside from a bandaid fix, I haven't seen any permanent fixes released by Palo Alto yet. I'll be creating a ticket for this, but wanted to add my perspective here as well. This should have been fixed by now.

Cyber Elite
Cyber Elite

@Ralph_Streb,

Bandaid fix is honestly all you can do at the moment. 22.04 isn't even officially supported if you take a look at the compatibility matrix (https://docs.paloaltonetworks.com/compatibility-matrix/globalprotect/where-can-i-install-the-globalp...). Linux is definitely not a focus for PAN unfortunately. 

In the following link there is a good workaround for this issue, it worked for me.

https://devicetests.com/fix-global-protect-vpn-ssl-handshake-failed-error-ubuntu

 

Regards

 

Community Team Member

Thanks for sharing @acardh !

LIVEcommunity team member
Stay Secure,
Jay
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