VPN Connection Failed

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VPN Connection Failed

L0 Member

Good night dear.

Anyone have the solution for the error below, please? After entering correct login and passwords, the GlobalProtect reports the following errors:

 

"Connection Failed
Gateway: GW_EXT_DCSP_A3: The network conection is unreachable or the gateway is unresponsive. Check the network connection and reconnect."

 

 

 

PS: I've formatted the notebook, and reinstalled the GlobalProtect, but the error persists. Certificate is valid. The support of the company I work for is not solving. (google tradutor)

2 REPLIES 2

L7 Applicator

Good Morning Luvvy.

 

you need to look at the pangps logfile to see if the gateway address is being resolved and also check the monitor/globalprotect section on the palo for any clues...

L4 Transporter

make sure certificate is correctly installed and suggested above pangps logs can give you clear idea , what is happening.

SD-WAN | Cloud Networking | PCNSE | ICSI CNSS | MCNA | | CCNP | CCSA | SPSP | SPSX | F5-101 |
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