WebRTC ICE candidates gathering

Showing results for 
Show  only  | Search instead for 
Did you mean: 
Please sign in to see details of an important advisory in our Customer Advisories area.

WebRTC ICE candidates gathering

L0 Member

Hi Team,

I working in Whereby Media Team.
I am wondering if Global Protect modify browsers ICE candidate gathering in any form? Or blocking IPs etc.
One of your Customer reported to our tech support the following issue:
If they try to use Whereby WebRTC Video Conferencing solution the browser concludes without discovering any IP address candidate.

(ICE STUN/TURN protocol that we use in browsers to collect IP addresses that Browser can use for media communication.)
The reporter use your Global Protect on Mac.

I am wondering if there is any possibility to Interop test Whereby and Global Protect VPN product,
or any free access to a Global Protect instance to be able to debug and understand more, and scope more this issue.

Any contact or help or hint would greatly appreciated!
Many Thanks!

  • 0 replies
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!